Virtual Medical Assistant – Medication Prior Authorization
Job Overview
We are looking for Pharmacists and Pharmacy Technicians to provide support with medication prior authorizations and pharmacy-related administrative tasks.
This is a great opportunity for pharmacy professionals who want to apply their pharmacy knowledge in a US healthcare setting. Candidates with BPO Healthcare experience, particularly experience handling prior authorizations, are highly preferred.
Work Schedule and Arrangement
Night shift
- Remote Work – For applicants residing in the Philippines outside Cebu
- Onsite Work – Applicants residing within Cebu are required to work onsite
- Office Location: 8th Floor, Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities
- Process and assist with medication prior authorization (PA) requests.
- Review medication and patient information required for prior authorization.
- Coordinate with healthcare providers, pharmacies, and insurance companies regarding PA requirements.
- Follow up on pending prior authorization requests and monitor their status.
- Assist with medication-related inquiries and administrative tasks.
- Review and ensure the completeness and accuracy of documentation.
- Document prior authorization activities, communications, and updates accurately in the appropriate systems.
- Maintain accurate and confidential patient and medication records.
- Communicate effectively with US-based healthcare teams and clients.
- Perform other pharmacy-related administrative tasks as assigned.
Requirements
- Pharmacy graduate, Pharmacist, or Pharmacy Technician with relevant pharmacy experience
- Pharmacy experience is required
- BPO Healthcare experience is highly preferred, especially experience handling Medication Prior Authorizations
- Experience with medication prior authorizations, insurance, pharmacy claims, eligibility, or prescription-related processes is an advantage
- Excellent English proficiency with strong verbal and written communication skills
- Computer literate and comfortable using healthcare systems and online platforms
- Strong attention to detail and ability to handle confidential patient information
- Able to work independently and manage multiple tasks
- Willing to work on a night shift
- Willing to work during weekends and holidays when required
- For Cebu-based applicants: Willing to work onsite in Cebu IT Park
- For applicants outside Cebu: Must have a stable internet connection and a conducive home workspace
Salary and Monetary Benefits
- Monthly salary: PHP 20,000 – 30,000
- New Hire Bonus: PHP 5,000
- Attendance Bonus: PHP 2,000
Salary offers may vary depending on relevant pharmacy experience, BPO healthcare experience, prior authorization experience, and overall qualifications.
Why Join Us?
- Paid Training Period
- Government-mandated benefits
- Health Insurance
- Life Insurance
- Accident Insurance
- Paid time off
- Company-sponsored activities
- Employee interest-based clubs
Onsite Perks
For Cebu-based employees:
- Free meals
- Free coffee
- Free ice cream
- Comfortable onsite work environment
Our Recruitment Process
- Candidate Application Form
- General Assessment
- Phone Screening
- Technical Interview
- Reference Check
- Job Offer
- Training
Ready to take your pharmacy career into the US healthcare industry? Join MedSpecialized, Inc. and become part of a growing healthcare team!
For more information about our company, visit www.medspecialized.com.
PRO TIP: Candidates with Prior Authorization, Pharmacy BPO, Insurance, or US Healthcare experience are highly encouraged to apply!