MedSpecialized, Inc

Billing and Collections Specialist

DrCatalyst - Cebu City, Cebu, Philippines - Full Time

MedSpecialized, Inc. is looking for a Billing and Collections Specialist!

General Description: The Billing and Collections Specialist provides financial information to management and serviced clients by researching and analyzing accounting data and preparing reports.

Work Schedule and Arrangement: 11PM - 8AM, Office-based Setup

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities:
•    Maintaining customer current accounts
•    Processing payments and assure timely follow up
•    Investigate history of account and current status of clients
•    Reach out to clients via calls to remind them of their outstanding balances
•    Coordinates respective teams for any disputes
•    Resolve billing discrepancies and disputes promptly
•    Processing payments using third party merchants
•    Conduct periodic audits of customer accounts to ensure that they are billed properly and in alignment with the services provided
•    Identify and rectify any errors or discrepancies in billing records
•    Maintain professional and effective communication with customers, providing them with assistance and support throughout the collection and billing process
•    Create accounting/billing reports in QuickBooks
•    Generate and distribute accurate client invoices


Requirements:
•    Bachelor’s degree in Accounting, Business, or Finance
•    At least 1 year of billing and collection experience
•    Prefers to work on a graveyard shift since clients are not based in the Philippines
•    Proficiency in using accounting tools like Quickbooks and other CRM tools
•    Good English communication skills, written and verbal
•    Knowledge of billing procedures and must be comfortable with handling customer disputes
•   Ability to work independently as well as collaboratively
•   Must be willing to work and relocate to Cebu
•   Time management, data entry management, and general math skills


Salary and monetary benefits (in PHP):
•    Monthly salary of 24,000PHP
•    New hire bonus of 5,000
•    Monthly Risk allowance of 2,000


Perks and other benefits:
•    Paid Training Period
•    All national Philippines and USA holidays are observed
•    Paid time off—public holidays, vacation, and personal time off
•    Robust and effective Government Benefits Administration
•    Lactation breaks (for breastfeeding moms)
•    Discounted optical services with our partner clinic
•    Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
•    Free Health insurance with one (1) free dependent
•    Free Life insurance
•    Free Accident insurance
•    Relocation allowance for new hires (from Outside Cebu)
•    Company-sponsored outings
•    Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
•    International travel opportunities (India and US office)

Our Recruitment Process:
1. Candidate Application Form
2. General Assessment and Video Interview
3. Follow-up Phone Screening
4. Technical Interview
5. Reference Check
6. Job Offer
7. Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

Apply: Billing and Collections Specialist
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Please take note of the designated shift for the role you’re applying for. If your preferred shift doesn’t align with this schedule, we’ll move your profile to our candidate pool and get in touch should opportunities matching your preferred shift open up in the future. **
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Years of Billing and Collection experience*
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We are currently located in Cebu, IT Park and we require applicants to report onsite. Will you be able to work in an onsite setup?*
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Are you open to being reprofiled if required by the organization, even if it's not the one you initially applied for?*
What is your expected salary?
If your expected salary is beyond our current job openings, we’ll keep your profile in our candidate pool and reach out when a position that fits your expected salary becomes available. **
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