MedSpecialized, Inc

People Operations Partner

Administration - Cebu City, Cebu, Philippines - Full Time

 

Position Overview:

As aPeople Operations Partner, You will work closely with the HR team and operations leaders to help maintain a positive workplace culture, ensure proper documentation, and support day-to-day HR processes.

 

Work Schedule and Arrangement: 6:00PM-3:00AM, Gliding Shift, Onsite

 

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

 

Key Responsibilities:

 

Workforce Planning and Performance Management

  • Monitor attendance and performance scores and recommend employees for escalation or performance improvement plans (PIP)
  • Support leaders in workforce planning by tracking new hire placement, clinic requests versus hiring demands, and non-billable utilization rates
  • Provide insights and recommendations to optimize manpower allocation and utilization
  • Conduct monthly meetings with team leaders to track early warning signs and review progress on action plans
 

Employee Engagement and Movement Monitoring

  • Implement and support employee engagement and retention initiatives
  • Monitor employee movements and changes in work arrangements to ensure proper tracking and alignment
 

Employee Relations and Compliance

  • Ensure timely and compliant processing of employee terminations while maintaining accuracy and documentation standards
  • Provide guidance and support to team leaders to strengthen accountability and people management capabilities
 

Onboarding and Training Support

  • Lead and oversee the onboarding process to ensure smooth transition of new hires into operations
 

Process Improvement and Stakeholder Coordination

  • Coordinate with stakeholders to identify operational and HR/admin gaps
  • Recommend and help implement process improvements to enhance efficiency and compliance
 

DRC Account Management

  • Attend team meetings and group huddles to stay aligned with operational updates
  • Prepare and present weekly reports on workforce activity and attendance
  • Identify gaps in processes, policies, or leadership and collaborate with management and clients to implement solutions
  • Educate employees and leaders on company policies and ensure accessibility of HR tools


 

Requirements:

  • Bachelor’s Degree in Human Resources, Business Administration, or any related field
  • 1 - 2 years solid experience handling discipline cases such as investigating incident reports, writing and serving the twin notices
  • At least 1-2 years experience in HR for an English-only work environment
  • Strong knowledge of employment laws and HR best practices
  • Paralegal writing for Discipline Notices and Investigation Summaries
  • Good command in English language both oral and written
  • Proactive, Self-motivated, Resourceful (takes initiative)
  • Understanding of Labor Law
  • Can work in a fast-paced environment
 

Salary and monetary benefits (in PHP):

  • Monthly salary of 28,000php-29,000php
  • New hire bonus of 5,000php
  • Monthly Risk allowance of 2,000php
 

Perks and other benefits:

  • Paid Training Period
  • All national Philippines and USA holidays are observed
  • Paid time off—public holidays, vacation, and personal time off
  • Robust and effective Government Benefits Administration
  • Lactation breaks (for breastfeeding moms)
  • Discounted optical services with our partner clinic
  • Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)
  • Free Health insurance with one (1) free dependent
  • Free Life insurance
  • Free Accident insurance
  • Relocation allowance for new hires (from outside Cebu)
  • Company-sponsored outings
  • Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
  • International travel opportunities (India and US office)
 

Our Recruitment Process:

  1. Candidate Application Form
  2. General Assessment & Video Interview
  3. Follow up Phone Screening
  4. Technical Interview
  5. Reference Check
  6. Job Offer
  7. Training
 

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower. 

 

PRO TIP: prepare for that interview and impress the hiring managers!

 

For more information about our company, visit our website: www.medspecialized.com


 
Apply: People Operations Partner
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