Workforce Associate

Cebu City, Cebu, Philippines

Full Time

Administration

Mid Level

Position Overview:

As a Workforce Associate, you will be responsible for supporting attendance tracking, schedule coordination, and workforce data management. This role plays a critical part in ensuring accurate timekeeping, compliance with company policies, and smooth coordination between employees, HR, and Payroll.

Work Schedule and Arrangement: 7:00 PM- 4:00 AM, Gliding Shift, Onsite

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities:

Attendance and Data Management

Perform accurate data entry for employee call-ins and attendance records
Maintain and update workforce data to ensure accuracy and completeness

Scheduling and Requests Coordination

Receive and process requests related to attendance, schedule changes, and deviations
Ensure all schedule updates are properly documented and aligned with operations

Payroll and HR Coordination

Coordinate with Payroll to ensure accuracy of employee time logs
Work closely with HR to monitor and enforce attendance-related company policies

Compliance and Records Review

Review and validate attendance records and shift schedules for accuracy
Ensure employee compliance with attendance and scheduling guidelines

Administrative Support

Provide general administrative support to the Workforce team as needed
Assist in resolving discrepancies related to attendance and scheduling

Requirements:

A Bachelor's degree in Business Administration, Human Resources, or a related field (preferred).
Previous experience in workforce management, scheduling, or related roles.
Strong attention to detail and accuracy
Good English communication skills (written and verbal)
Proficiency in Google Workspace, especially Google Sheets
Familiarity with workforce management software is a plus
Ability to prioritize tasks and manage time effectively.

Salary and monetary benefits (in PHP):

Monthly salary of 20,000php
New hire bonus of 5,000php
Monthly risk allowance of 2,000php

Perks and other benefits:

Paid Training Period
All national Philippines and USA holidays are observed
Paid time off—public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Relocation allowance for new hires (from outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)

Our Recruitment Process:

Candidate Application Form
General Assessment & Video Interview
Follow up Phone Screening
Technical Interview
Reference Check
Job Offer
Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

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Shift Preferences

Please take note of the designated shift for the role you’re applying for. If your preferred shift doesn’t align with this schedule, we’ll move your profile to our candidate pool and get in touch should opportunities matching your preferred shift open up in the future. **

Pronouns*

Are you looking for a part-time or full-time position? Kindly note that this role is for full-time employment. If you’re only available for part-time work, we’ll place your profile in our candidate pool and reach out should any part-time opportunities become available in the future.*

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Do you have experience in Workforce Management (WFM), scheduling, or related operations roles?*

We are currently located in Cebu, IT Park and we require applicants to report onsite. Will you be able to work in an onsite setup?*

Are you open to occasional overtime, weekend and/or holiday shifts if required for the role?*

Are you open to being reprofiled if required by the organization, even if it's not the one you initially applied for?*

What is your expected salary?
If your expected salary is beyond our current job openings, we’ll keep your profile in our candidate pool and reach out when a position that fits your expected salary becomes available. **

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Achieve career growth and maintain work-life balance in a casual workplace that encourages smart work, nurtures creativity, and welcomes diversity.

Workforce Associate

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