Operations Manager - Onsite

Cebu City, Cebu, Philippines
Full Time
Manager/Supervisor

MedSpecialized, Inc. is looking for an Operations Manager!

As an Operations Manager, you will be responsible for optimizing processes, managing technology, and ensuring the efficiency and effectiveness of our campaigns.

Work Schedule and Arrangement: 10:00 PM to 7:00 AM, Onsite
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities:

Technology Management
● Oversee the selection, implementation, and maintenance of technology stack, including automation,
CRM, analytics, and other relevant tools.
● Ensure seamless integration of systems and platforms for data consistency and accuracy.

Data Management and Analysis
● Manage data, including data hygiene, segmentation, and database maintenance.
● Use data analytics to gain insights into performance, customer behavior, and campaign effectiveness.
● Create reports and dashboards to track key performance indicators (KPIs) and provide actionable
insights to teams.

Campaign Optimization
● Collaborate with teams to optimize campaigns, including email , lead generation, digital advertising,
and content .
● Implement A/B testing and multivariate testing to improve campaign performance.
Budget Management
● Develop and manage budgets, ensuring efficient allocation of resources across campaigns and
channels.
● Monitor campaign spending and ROI, providing regular reports to leadership.
Process Improvement
● Identify and implement process improvements to enhance efficiency and effectiveness.
● Streamline workflows and establish best practices for operations.
Collaboration and Communication
● Collaborate with cross-functional teams, including sales, product, and IT, to align operations with
overall business objectives.
● Communicate performance and insights to leadership and key stakeholders.

Requirements:
● MBA degree holder
● Proven experience in operations, technology management, or a related role.
● Proficiency in automation platforms (e.g., HubSpot, Marketo, Pardot), CRM systems, and analytics
tools.
● Strong analytical and data interpretation skills.
● Exceptional project management and organizational skills.
● Knowledge of best practices, digital channels, and campaign optimization.
● Excellent communication and collaboration abilities.
● Experience with budget management and financial acumen.


Salary and monetary benefits (in PHP):
•    Monthly salary of 80,000 - 150,000 (negotiable depending on experience)
•    New hire bonus of 5,000
•    Monthly Risk Allowance of 2,000

Perks and other benefits:
•    Paid Training Period
•    All national Philippines and USA holidays are observed
•    Paid time off—public holidays, vacation, and personal time off
•    Robust and effective Government Benefits Administration
•    Lactation breaks (for breastfeeding moms)
•    Discounted optical services with our partner clinic
•    Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
•    Free Health insurance with one (1) free dependent
•    Free Life insurance
•    Free Accident insurance
•    Covid-19 Vaccine Access
•    Relocation allowance for new hires (from Outside Cebu)
•    Company-sponsored outings
•    Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
•    International travel opportunities (India and US office)

Our Recruitment Process:
1.    Candidate Application Form
2.    General Assessment 
3.    Initial Interview (Virtual)
4.    Final Interview (Virtual)
5.    Job Offer
6.    Training


Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower. 

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

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