IT and Cloud Engineer

Cebu City, Cebu, Philippines

Full Time

ER Tech Pros

Entry Level

Position Overview:

An IT and Cloud Engineer is responsible for designing, implementing, and managing an organization's IT infrastructure and cloud-based systems.

Work Schedule and Arrangement: 9:00 PM - 6:00 AM, Onsite

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities:

Technical Assistance

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Offer timely technical support and teach users how to utilize computers correctly.
Respond to queries either in person, over the phone, or through email.
Diagnose and resolve technical hardware and software issues.
Troubleshoot network connectivity issues.

System Management

Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
Ensure security and privacy of networks and computer systems.

Documentation and Training

Document technical knowledge in the form of notes and manuals.
Provide support for the implementation of new technologies.

Task Coordination

Work within a ticketing system to manage and prioritize tasks efficiently.

Requirements:

Graduate of at least 2-Year Associate programs
3-6 months of experience in Helpdesk, or OJT/internship
Knowledge and experience in Active Directory
Basic Networking skills
Advance computer and software troubleshooting skills
Proficiency in Gsuite
Printer and Scanner Troubleshooting skills

Salary and monetary benefits (in PHP):

Monthly salary of 16,000php
New hire bonus of 5,000php
Risk allowance of 2,000php

Perks and other benefits:

Paid Training Period
National Philippines and USA holidays are observed
Paid time off—public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Relocation allowance for new hires (from outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)

Our Recruitment Process:

Candidate Application Form
General Assessment
Phone Screening
Technical Interview
Reference Check
Job Offer
Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

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Achieve career growth and maintain work-life balance in a casual workplace that encourages smart work, nurtures creativity, and welcomes diversity.

IT and Cloud Engineer

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